Privacy Policy
Last updated: July 17, 2026
From the Heart Detroit respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it and the choices available to you. From the Heart Detroit is a charitable program of the Michael Gaines Foundation, a 501(c)(3) nonprofit organization.
Information We Collect
We may collect information you voluntarily provide when you:
Make a donation
Join our email list
Submit a contact form
Register for an event
Purchase merchandise
Apply for assistance, volunteer or partner with us
Otherwise communicate with us
This information may include your name, email address, mailing address, phone number, donation or transaction information and any information you choose to include in a form or message. Our website and service providers may also automatically collect limited technical information, such as your browser type, device type, IP address, pages visited and general website activity.
How We Use Information
We may use the information we collect to:
Process donations, registrations and purchases
Provide donation receipts and transaction confirmations
Respond to questions and requests
Share news, stories, events and opportunities to support our work
Coordinate volunteers, partners and programs
Improve our website and communications
Maintain financial, administrative and legal records
Protect the security and integrity of our website and organization
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
Donations and Payments
Donations and purchases may be processed through third-party payment providers. From the Heart Detroit does not directly store complete credit card information. Payment providers process that information according to their own privacy and security practices. Donations made through From the Heart Detroit are received and administered by the Michael Gaines Foundation and designated to support the work of From the Heart Detroit.
Service Providers
We may share information with trusted service providers that help us operate our website and programs. These may include website hosting, email communications, payment processing, merchandise fulfillment, event registration, analytics, bookkeeping and other administrative services. These providers receive information only as reasonably necessary to perform services on our behalf and are governed by their own privacy practices.
Donor Privacy
We do not sell or rent donor names, contact information or personal information. We may publicly recognize donors only when they have given us permission or when recognition is reasonably associated with a sponsorship, event or campaign. Donors may request to remain anonymous.
We may disclose information when required by law or when reasonably necessary to protect the rights, safety or property of our organization, visitors or others.
Cookies and Website Analytics
Our website may use cookies and similar technologies to operate properly, understand how visitors use the site and improve the visitor experience. You may limit cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
Children’s Privacy
This website is intended for a general audience and is not designed to collect personal information directly from children under age 13. Parents or guardians who believe a child has submitted personal information through the website may contact us to request its deletion.
Data Security and Retention
We use reasonable administrative and technical measures to protect the information entrusted to us. However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We retain information only as long as reasonably necessary for the purposes described in this policy, including legal, financial, donor and organizational recordkeeping requirements.
Your Choices
You may contact us to:
Update or correct your contact information
Unsubscribe from communications
Ask what personal information we maintain about you
Request deletion of information when we are not legally or operationally required to retain it
Request that your donation be listed anonymously
Links to Other Websites
Our website may include links to websites operated by other organizations. We are not responsible for the content, security or privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy as our website, programs or service providers change. The updated version will be posted on this page with a revised “Last updated” date.